"Until I came across WPP (via Google) I did not know it was possible for a management company to be so helpful and informative. 3 years ago I had come to feel nothing but utter dissatisfaction with the management company on our new build site in Cardiff. I found out there was such a thing as Right to Manage and started the process with another company after many months of this second company showing me just how inefficient they were I did not know where to turn, after all the owners in our block were relying on me to put us with a good company. In desperation I went to Google and it was third time lucky I found WPP and we have now been with them for 12 months and they have been wonderful. "

"WPP take the worry away. In the 5 years they have looked after the flats, I can honestly say that every time I have contacted them they have responded swiftly, competently, and pleasantly no matter what the problem was."

"Based on previous experience of leasehold flat management I know the importance of the day-to-day working relationship between the property managing agent and the directors of a Right to Manage Company. I am confident that those estates that are currently going through or are contemplating Right to Manage (RTM) with Western Permanent Property will be very satisfied with the outcome."

"For years a nationally operating management company dealt with our complex of 100 flats – however they did not deal with it at all, in fact they totally neglected it and did a shocking job! Long story short by way of the Right to Manage process we now use WPP and have found them to be quick to respond when needed and exactly what you would expect from a decent company. Yes, I would happily recommend them to everyone in a block of flats! "